Outage in PPRO
PIX - Brazil | | Severe Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO's PIX payment service in Brazil experienced severe service degradation for 14.8 hours, affecting payment processing performance. The issue was identified and investigated with support teams working on resolution, including collaboration with external providers where needed. The service was restored to normal performance parameters and monitored before being fully resolved.
The PPRO monitoring system has detected a Severe Service Degradation of PIX - Brazil which we are currently investigating. Please refer to our official Email Service Announcements for further details.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 03/23/2026 06:04AM
The service degradation of PIX - Brazil has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
MONITORING
about 13 hours ago - at 03/23/2026 03:53AM
The service degradation of PIX - Brazil has reportedly been resolved and we will monitor the situation closely before closing the case.
IDENTIFIED
1 day ago - at 03/22/2026 03:48PM
This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.
INVESTIGATING
1 day ago - at 03/22/2026 03:20PM
The PPRO monitoring system has detected a Severe Service Degradation of PIX - Brazil which we are currently investigating. Please refer to our official Email Service Announcements for further details.
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