Outage in PPRO
Bancontact | ING BELGIUM, BELFIUS BANK | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation affecting Bancontact payments for ING Belgium and Belfius Bank customers, caused by an internal system change. The incident impacted payment processing capabilities for these Belgian banking partners for 44 minutes. The external service provider confirmed full resolution and normal operations were restored.
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 04/07/2026 11:49PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
26 days ago - at 04/07/2026 11:06PM
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
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