Outage in PPRO
[External] Bancontact | BELFIUS BANK | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with Bancontact payments through BELFIUS BANK due to an issue at the external provider level. The incident affected Bancontact payment processing for 47 minutes while PPRO coordinated with their technical support team. The external service provider confirmed full resolution and operations returned to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 04/08/2026 09:51PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
25 days ago - at 04/08/2026 09:07PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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