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Outage in PPRO

[External] BLIK OneClick | | Partial Service Degradation

Resolved Major
April 08, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

PPRO experienced a partial service degradation affecting BLIK OneClick payment processing for 1.2 hours. The issue was initially attributed to an internal system change but was later confirmed to be caused by a service degradation at an external provider/partner level. The external service provider resolved the issue and operations returned to normal performance.

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO Blik OneClick

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/08/2026 10:38PM

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

IDENTIFIED 4 days ago - at 04/08/2026 10:15PM

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

IDENTIFIED 4 days ago - at 04/08/2026 10:05PM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

INVESTIGATING 4 days ago - at 04/08/2026 09:27PM

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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