Outage in PPRO
[External] eps | Erste Bank und Sparkassen | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation affecting the eps (Erste Bank und Sparkassen) payment component due to issues at the external provider level. The incident lasted 35 minutes, during which PPRO maintained contact with the partner's technical support team. The external service provider confirmed full resolution and operations returned to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/09/2026 01:41PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
4 days ago - at 04/09/2026 01:07PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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