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Outage in PPRO

[External] BLIK OneClick | | Partial Service Degradation

Resolved Major
April 14, 2026 - Started 20 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

PPRO's BLIK OneClick service experienced a partial service degradation lasting 1 hour, initially attributed to an internal system change but later confirmed to be caused by an external service provider issue. The degradation was resolved after the external provider confirmed full restoration of their services, returning operations to normal performance parameters.

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO Blik OneClick

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/14/2026 09:32AM

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

IDENTIFIED 20 days ago - at 04/14/2026 08:49AM

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

IDENTIFIED 20 days ago - at 04/14/2026 08:39AM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

INVESTIGATING 20 days ago - at 04/14/2026 08:33AM

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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