Outage in PPRO
[External] PayU | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a partial service degradation affecting PayU payment processing for 50 minutes. The issue was identified as originating from a service provider/partner-level problem rather than PPRO's internal systems. The degradation was fully resolved by the engineering team, with operations returning to normal performance parameters.
The PPRO monitoring system has identified a Partial Service Degradation affecting PayU. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO PayUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/21/2026 01:30PM
The service degradation affecting PayU has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
12 days ago - at 04/21/2026 01:22PM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of PayU extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
12 days ago - at 04/21/2026 01:22PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
12 days ago - at 04/21/2026 12:44PM
The PPRO monitoring system has identified a Partial Service Degradation affecting PayU. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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