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Outage in PPRO

BLIK OneClick | | Partial Service Degradation

Resolved Major
May 01, 2026 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

PPRO experienced a partial service degradation affecting BLIK OneClick payment processing for 6.9 hours. The issue was initially attributed to a provider/partner level problem, but was later identified as being caused by an internal system change. The PPRO engineering team fully resolved the degradation and restored normal operations.

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO Blik OneClick

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/01/2026 12:40PM

The service degradation affecting BLIK OneClick has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

IDENTIFIED 2 days ago - at 05/01/2026 12:30PM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

IDENTIFIED 2 days ago - at 05/01/2026 12:18PM

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

INVESTIGATING 2 days ago - at 05/01/2026 05:52AM

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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