Outage in PPRO
[External] iDeal | ABN Amro | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with iDeal payments through ABN Amro due to an issue at the external provider level. The degradation affected iDeal payment processing for 1.4 hours while PPRO coordinated with their partner's technical support team. The external provider resolved the underlying issue and PPRO confirmed full restoration of normal iDeal operations after monitoring the recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/30/2026 01:03AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
3 days ago - at 05/30/2026 12:33AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
3 days ago - at 05/29/2026 11:39PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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