Outage in PPRO
[External] Bancontact | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with Bancontact payment processing due to an issue at the external provider/partner level. The incident affected Bancontact operations for approximately 10 minutes, with PPRO coordinating with the external provider's technical support team throughout the outage. The external service provider resolved the underlying issue and confirmed full restoration, with PPRO monitoring the recovery before formally concluding the incident.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 06/01/2026 09:07AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 10 hours ago - at 06/01/2026 09:03AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 10 hours ago - at 06/01/2026 08:59AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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