Outage in PPRO
[External] Bancontact | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a 29-minute service degradation affecting Bancontact payments due to an issue at their external service provider/partner level. The degradation impacted Bancontact payment processing operations during this period. The external provider resolved the underlying issue and PPRO confirmed full restoration of normal performance after monitoring the recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/31/2026 08:14AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
1 day ago - at 05/31/2026 07:57AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
1 day ago - at 05/31/2026 07:48AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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