Outage in PPRO
[External] Przelewy24 | Alior Bank | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with Przelewy24 payments due to an issue at their external partner Alior Bank level. The incident affected Przelewy24 payment processing for 1.8 hours while PPRO coordinated with their technical support team for resolution. The external provider resolved the underlying issue and operations returned to normal performance after monitoring confirmed stable recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 05/31/2026 10:55PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 19 hours ago - at 05/31/2026 10:27PM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Przelewy24 extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 21 hours ago - at 05/31/2026 09:10PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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