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Outage in PPRO

Test ITSM | | Severe Service Degradation

Resolved Major
July 16, 2026 - Started 1 day ago - Lasted 14 minutes
Official incident page

Incident Report

Summary AI Generated

**PPRO – Test ITSM Severe Service Degradation** On July 16, 2026, PPRO's monitoring system detected a severe service degradation affecting Test ITSM, lasting approximately 14 minutes. The incident was attributed to an internal system change, with technical teams actively investigating and working toward remediation. The issue was identified and analysed, with further updates planned once remediation steps were scheduled.

The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 07/16/2026 06:52PM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

IDENTIFIED 1 day ago - at 07/16/2026 06:50PM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

INVESTIGATING 1 day ago - at 07/16/2026 06:45PM

The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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