Outage in Precisely

Govern Production issue

Resolved Minor
September 25, 2025 - Started 27 days ago - Lasted 20 days
Official incident page

Incident Report

We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/15/2025 02:14PM

The outstanding issue is now resolved by patch 7 released
https://community.precisely.com/discussion/data360-govern-patch-to-dev-and-uat-on-october-13-2025?ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3debd043e2-c749-48e9-9401-05b0528faae0

MONITORING 26 days ago - at 09/26/2025 01:22PM

A fix has been deployed, and we are monitoring.

INVESTIGATING 27 days ago - at 09/25/2025 07:19PM

We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

INVESTIGATING 27 days ago - at 09/25/2025 02:17PM

We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

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