Outage in Primer

Primer API Docs may be inaccessible within the APAC region

Resolved Minor
May 19, 2025 - Started 3 days ago - Lasted 1 day

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Outage Details

We’re currently monitoring an issue with a hosting partner that may be affecting access to the Primer API Documentation for users in the APAC region. Access from other regions remains fully operational. Please note that this issue does not impact payment capture, processing, or settlement in any way. We’ll share further updates as soon as they become available. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 05/19/2025 09:33PM

The issues impacting the access to Primer API Docs from the APAC region are resolved, but we will continue monitoring for the next several hours, before considering it to be fully resolved.

MONITORING 3 days ago - at 05/19/2025 04:57PM

We’re currently monitoring an issue with a hosting partner that may be affecting access to the Primer API Documentation for users in the APAC region. Access from other regions remains fully operational.

Please note that this issue does not impact payment capture, processing, or settlement in any way.

We’ll share further updates as soon as they become available. Thank you for your patience and understanding.

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