Outage in Primer
Increase of API call timeout rate
Resolved Minor
June 27, 2025 - Started 22 days ago
- Lasted about 2 hours
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Outage Details
We are aware, and have recovered from, a short period of time around 8pm UTC when API calls timeout rate increased, which impacted the processing of some payments. We will provide further details once the investigation has been concluded.
There's no ongoing impact on the processing of payments.
Latest Updates ( sorted recent to last )
MONITORING
22 days ago - at 06/27/2025 07:55PM
We are aware, and have recovered from, a short period of time around 8pm UTC when API calls timeout rate increased, which impacted the processing of some payments. We will provide further details once the investigation has been concluded.
There's no ongoing impact on the processing of payments.
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