Outage in Primer
Payment processing impacted
Resolved Minor
June 29, 2025 - Started 21 days ago
- Lasted about 2 hours
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Outage Details
Payment processing is currently impacted and experiencing degraded performance. We are investigating it.
Latest Updates ( sorted recent to last )
MONITORING
21 days ago - at 06/29/2025 08:02PM
Payment processing performance has returned to normal levels since 20 minutes ago and we have been monitoring it very closely to guarantee that it remains under normal levels.
We will provide further details on this issue, soon. For now, the degraded service seems to be due to a sudden and very high volume of requests reaching our services, and the time needed to have all services scaled up accordingly.
Thank you for your patience and understanding, and apologies for the inconvenience caused.
INVESTIGATING
21 days ago - at 06/29/2025 07:08PM
Payment processing is currently impacted and experiencing degraded performance. We are investigating it.
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Dashboard access and webhook delivery latency - about 1 month ago
Payments List Not Displaying in Sandbox Environment - about 2 months ago
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