Outage in Primer
Fiserv Degraded Performance
Resolved Minor
July 22, 2025 - Started 10 months ago
- Lasted about 4 hours
Incident Report
We’re currently observing an issue where transactions processed via Fiserv are timing out. Our investigations has determined that the issue originates on Fiserv's side.
We are actively working with their team to help them resolve this as quickly as possible.
All other processors and payment methods remain fully operational.
We’ll continue to provide updates here as we learn more.
Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
MONITORING
10 months ago - at 07/23/2025 04:15AM
We’re seeing that transactions with Fiserv are now processing successfully again and we’re continuing to monitor the situation closely.
If you notice any irregularities or ongoing issues, please don’t hesitate to reach out to our support team.
We appreciate your patience and understanding.
IDENTIFIED
10 months ago - at 07/23/2025 01:36AM
We’re currently observing an issue where transactions processed via Fiserv are timing out. Our investigations has determined that the issue originates on Fiserv's side.
We are actively working with their team to help them resolve this as quickly as possible.
All other processors and payment methods remain fully operational.
We’ll continue to provide updates here as we learn more.
Thank you for your patience and understanding.
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