Outage in Primer

3DS Sandbox Issue

Resolved Minor
October 02, 2025 - Started 18 days ago - Lasted about 5 hours

Incident Report

We are currently aware of an issue with our 3DS provider that is affecting 3DS authentication in the Sandbox environment. This issue is limited to Sandbox only and does not affect the Production environment. Our team is actively monitoring the situation with the provider. We’ll share further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 18 days ago - at 10/02/2025 04:39PM

We are currently aware of an issue with our 3DS provider that is affecting 3DS authentication in the Sandbox environment.

This issue is limited to Sandbox only and does not affect the Production environment. Our team is actively monitoring the situation with the provider.

We’ll share further updates as more information becomes available.

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