Outage in Primer
3DS Sandbox Issue
Resolved Minor
October 02, 2025 - Started 7 months ago
- Lasted about 5 hours
Incident Report
We are currently aware of an issue with our 3DS provider that is affecting 3DS authentication in the Sandbox environment.
This issue is limited to Sandbox only and does not affect the Production environment. Our team is actively monitoring the situation with the provider.
We’ll share further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
7 months ago - at 10/02/2025 04:39PM
We are currently aware of an issue with our 3DS provider that is affecting 3DS authentication in the Sandbox environment.
This issue is limited to Sandbox only and does not affect the Production environment. Our team is actively monitoring the situation with the provider.
We’ll share further updates as more information becomes available.
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