Outage in Primer
Delays in Webhook Delivery
Resolved Minor
October 05, 2025 - Started 15 days ago
- Lasted about 2 hours
Incident Report
We are currently investigating an issue causing delays in the delivery of webhooks. Some customers may experience increased latency in receiving webhook notifications related to transaction updates, payment authorizations, and workflow events.
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 10/05/2025 10:55AM
The issue has been identified and mitigated, and webhook deliveries are now recovering.
Our team has taken corrective actions to restore normal delivery rates and is currently monitoring system performance to ensure stability.
INVESTIGATING
15 days ago - at 10/05/2025 10:24AM
We are currently investigating an issue causing delays in the delivery of webhooks. Some customers may experience increased latency in receiving webhook notifications related to transaction updates, payment authorizations, and workflow events.
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