Outage in Primer

PayPal Partial Outage

Resolved Minor
October 16, 2025 - Started 4 days ago - Lasted about 6 hours

Incident Report

We are currently investigating reports of a potential service disruption involving PayPal, who is aware of the issue and investigating it with the highest priority. Please note this issue is not on Primer. All other processors and payment methods remain fully operational. We will provide further information as it becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 4 days ago - at 10/16/2025 05:17PM

We've been made aware by PayPal that they are still facing issues, this time with the rendering of the PayPal button, which prevents new payments from being made.

PayPal has confirmed that the issue is on their side and are actively working to have it resolved as soon as possible.

RESOLVED 4 days ago - at 10/16/2025 05:11PM

PayPal has confirmed that their issue has been resolved and is no longer impacting their payments.

MONITORING 4 days ago - at 10/16/2025 05:03PM

We've noticed that errors from PayPal have reduced considerably since 18:24 UTC, and are continuing to monitoring their services.

INVESTIGATING 4 days ago - at 10/16/2025 04:02PM

We are currently investigating reports of a potential service disruption involving PayPal, who is aware of the issue and investigating it with the highest priority.

Please note this issue is not on Primer. All other processors and payment methods remain fully operational.

We will provide further information as it becomes available.

Latest Primer outages

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