Outage in Primer
Issue Affecting Primer Online Resources
Resolved Minor
October 20, 2025 - Started about 14 hours ago
- Lasted about 10 hours
Incident Report
We are experiencing issues with our hosting service which impacts our Status Page, Website and Primer Docs pages. We will provide further details as it becomes available.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 11 hours ago - at 10/20/2025 12:07PM
We are in contact with our Documentation service provider as we work to have Primer Docs availability restored. Thank you for your patience.
IDENTIFIED
about 14 hours ago - at 10/20/2025 09:01AM
We have identified the cause of the issue as being related to a widespread internet incident that is still ongoing.
IDENTIFIED
about 14 hours ago - at 10/20/2025 08:33AM
We have identified the cause of the issue as being related to a global internet incident that is still ongoing.
INVESTIGATING
about 14 hours ago - at 10/20/2025 08:16AM
We are experiencing issues with our hosting service which impacts our Status Page, Website and Primer Docs pages. We will provide further details as it becomes available.
Latest Primer outages
Our company website primer.io is currently unavailable - about 7 hours ago
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Degradation in Payment Processing - 4 days ago
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