Outage in Primer
Our company website primer.io is currently unavailable
Resolved Minor
October 20, 2025 - Started about 7 hours ago
- Lasted about 3 hours
Incident Report
We are experiencing issues with the hosting service of our main webpage. Payment processing and access to the Dashboard are not impacted.
We will provide further details as it becomes available.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 7 hours ago - at 10/20/2025 03:52PM
We have identified the cause of the issue as being related to a widespread internet incident that is still ongoing. We are working to resolve the issue as soon as possible.
INVESTIGATING
about 7 hours ago - at 10/20/2025 03:41PM
We are experiencing issues with the hosting service of our main webpage. Payment processing and access to the Dashboard are not impacted.
We will provide further details as it becomes available.
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