Outage in Primer
iDEAL Payment Processing Degradation
Resolved Minor
October 24, 2025 - Started 7 months ago
- Lasted about 2 hours
Incident Report
We are investigating possible degradation to transactions that are processed through iDEAL. We will provide further details as it becomes available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
7 months ago - at 10/24/2025 07:42PM
After investigation, we’ve confirmed that the degraded performance originates from the iDEAL network itself.
Our systems and integrations are operating as expected, but requests to iDEAL are experiencing intermittent latency and timeouts due to upstream issues on their side.
We are continuing to monitor iDEAL’s status and will provide updates as soon as more information becomes available.
INVESTIGATING
7 months ago - at 10/24/2025 07:35PM
We are investigating possible degradation to transactions that are processed through iDEAL. We will provide further details as it becomes available.
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