Outage in Primer

Primer Observability Dashboard is Not Loading Data

Resolved Minor
December 02, 2025 - Started 13 days ago - Lasted about 5 hours

Incident Report

We are experiencing issues with Observability Dashboard. We will provide further details as it becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 12/02/2025 10:25AM

We’ve deployed a fix for the issues affecting the Observability Dashboard and monitors, and we are now monitoring the environment to ensure everything is functioning as expected.

We’ll continue to observe the system closely and will provide a final update once we’ve confirmed the issue is fully resolved.

IDENTIFIED 13 days ago - at 12/02/2025 10:04AM

We have identified the cause of the issue and are working to have it fixed. Please take note that Monitors are affected by the issue and you may not be able to receive alerts at the moment

INVESTIGATING 13 days ago - at 12/02/2025 08:43AM

We are experiencing issues with Observability Dashboard. We will provide further details as it becomes available.

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