Outage in Primer
Stale Data in Reconciliation Dashboard and Reports
Resolved Minor
December 16, 2025 - Started 2 months ago
- Lasted 1 day
Incident Report
We’re currently experiencing issues with stale data in both the Reconciliation Dashboard and Reconciliation Reports. We have identified the cause of the issue as an outage with a third party provider.
We are working with the team to restore functionality
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 12/16/2025 03:56PM
The underlying issue causing stale data in the Reconciliation Dashboard and Reconciliation Reports has now been resolved.
Due to the nature of the incident, there may be a delay before services fully return to normal. As a result, some reconciliation reports may not be published overnight.
We will continue to monitor the situation closely and will provide further updates as normal service is restored. Thank you for your patience.
IDENTIFIED
2 months ago - at 12/16/2025 04:44AM
We’re currently experiencing issues with stale data in both the Reconciliation Dashboard and Reconciliation Reports. We have identified the cause of the issue as an outage with a third party provider.
We are working with the team to restore functionality
Latest Primer outages
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