Outage in Primer
Payment Processing Degradation
Resolved Minor
August 15, 2026 - Started 9 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Primer experienced a payment processing degradation lasting approximately 4.3 hours, caused by an issue on Mastercard's end. The rest of Primer's platform continued to operate normally throughout the incident, with transaction volumes stabilizing during the monitoring phase. The issue was identified and resolved without broader impact to the platform.
We are experiencing issues with payment processing. We will provide further details as it becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 08/15/2026 06:05AM
We have identified the cause as an issue on Mastercard's end affecting payments.
Aside from this, Primer's platform continues to operate normally. Transaction volumes have stabilized, and we will continue to monitor closely.
We will provide a further update once the issue is fully resolved.
INVESTIGATING
9 days ago - at 08/15/2026 05:04AM
We are experiencing issues with payment processing. We will provide further details as it becomes available.
Latest Primer outages
Primer Dashboard and Monitor Degradation - 13 days ago
PayPal checkout errors on Safari v26.5.2 - about 1 month ago
Issue Affecting Primer Docs - about 1 month ago
Sandbox API degradation - about 1 month ago
Degradation of Primer Dashboard - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
