Outage in Primer
Intermittent checkout failures
Resolved Minor
September 17, 2026 - Started 19 days ago
- Lasted 18 minutes
Incident Report
Summary AI Generated
Between 17:01 and 17:18 UTC on September 17, 2026, some Primer merchants experienced intermittent checkout rendering failures, lasting approximately 18 minutes. This resulted in failed or reduced payment volumes for affected merchants. The issue has since been resolved.
Between approximately 17:01 and 17:18 UTC on September 17, 2026, some merchants experienced errors loading the Primer checkout.
During this window the checkout could fail to render, resulting in failed or reduced payment volumes for affected merchants. The issue has been fixed.
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MONITORING
19 days ago - at 09/17/2026 05:46PM
Between approximately 17:01 and 17:18 UTC on September 17, 2026, some merchants experienced errors loading the Primer checkout.
During this window the checkout could fail to render, resulting in failed or reduced payment volumes for affected merchants. The issue has been fixed.
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