Outage in PrimeXBT
Processing of TRC-20 transactions suspended (deposits and withdrawals)
Resolved MinorIsDown continuously monitors the PrimeXBT status page and multiple sources to provide up-to-date information. Check back with us for the latest PrimeXBT uptime status.
Outage Details
Dear clients,
Please be informed that deposits and withdrawals via Tron network have been suspended temporarily.
Also, there may be delays with processing of deposits already sent to PrimeXBT via Tron network.
We are working to resolve the issue as soon as possible and will notify additionally once the processing of TRC-20 deposits is fully resumed.
Please be assured that your funds are safe.
Pending deposits of TRC-20 tokens will be processed and the funds will be credited to account wallets once the processing is resumed. Pending withdrawals via Tron network will be processed and released once the processing is resumed.
Components affected
PrimeXBT Deposits and WithdrawalsLatest Updates ( sorted recent to last )
IDENTIFIED
almost 3 years ago - at 09/05/2022 03:38PM
All pending withdrawals via Tron network (TRC-20) have been processed.
We are working on processing pending TRC-20 deposits. We will notify additionally once the processing of TRC-20 deposits is fully resumed.
INVESTIGATING
almost 3 years ago - at 09/05/2022 02:09PM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 09/05/2022 02:03PM
Dear clients,
Please be informed that deposits and withdrawals via Tron network have been suspended temporarily.
Also, there may be delays with processing of deposits already sent to PrimeXBT via Tron network.
We are working to resolve the issue as soon as possible and will notify additionally once the processing of TRC-20 deposits is fully resumed.
Please be assured that your funds are safe.
Pending deposits of TRC-20 tokens will be processed and the funds will be credited to account wallets once the processing is resumed. Pending withdrawals via Tron network will be processed and released once the processing is resumed.
Latest PrimeXBT outages
Messages cannot be sent via support chat messenger - over 1 year ago
Trading platform accessibility issues - over 1 year ago
Copy-trading module outage - over 1 year ago
Trading Platform Accessibility Issues - almost 2 years ago
Withdrawals over TRON network (TRC-20) may be delayed - almost 2 years ago
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