Outage in PrimeXBT

Price quotes are being delayed

Resolved Minor
March 29, 2023 - Started over 2 years ago - Lasted 24 minutes
Official incident page

Incident Report

We are currently observing an issue with price quotes from one of our liquidity providers. The price quotes are being delayed for Forex and CFDs instruments. Because of the issue, users may experience order execution rejections due to missing quotes. We are aware of the issue and are currently working with our liquidity provider to restore the price feed as soon as possible. We are looking into it as a priority and should fix it in the nearest time
Components affected
PrimeXBT Mobile app for margin trading PrimeXBT Deposits and Withdrawals PrimeXBT Margin Trading PrimeXBT Covesting

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/29/2023 04:03PM

We have finished extended monitoring of the platform performance. The platform's fully operational status is confirmed.

MONITORING over 2 years ago - at 03/29/2023 03:51PM

The issue with the price quotes feed has been resolved. We are monitoring the platform to ensure its performance.

INVESTIGATING over 2 years ago - at 03/29/2023 03:49PM

We are currently observing an issue with price quotes from one of our liquidity providers. The price quotes are being delayed for Forex and CFDs instruments.

Because of the issue, users may experience order execution rejections due to missing quotes.

We are aware of the issue and are currently working with our liquidity provider to restore the price feed as soon as possible. We are looking into it as a priority and should fix it in the nearest time

Latest PrimeXBT outages

Messages cannot be sent via support chat messenger - over 1 year ago
Trading platform accessibility issues - over 1 year ago
Copy-trading module outage - about 2 years ago
Trading Platform Accessibility Issues - about 2 years ago
Withdrawals over TRON network (TRC-20) may be delayed - over 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook