Outage in Prisma by Palo Alto

SDWAN Metrics and Stats for multiple regions are impacted

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 11 hours
Official incident page

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Outage Details

Palo Alto Networks Cloud Operations is investigating issues accessing Application Statistics and Flow Data in multiple regions for SDWAN. As progress is made toward resolution this page will be updated. This outage is caused due to disruption due to GCP outage: https://status.cloud.google.com/index.html Timeline: 12-06::11-00: Initial Errors noticed in the portal UI Estimated Time to Resolution : https://status.cloud.google.com/index.html
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 06/13/2025 05:59AM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 10:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 06/12/2025 07:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 06/12/2025 07:19PM

Palo Alto Networks Cloud Operations is investigating issues accessing Application Statistics and Flow Data in multiple regions for SDWAN. As progress is made toward resolution this page will be updated. This outage is caused due to disruption due to GCP outage: https://status.cloud.google.com/index.html


Timeline:

12-06::11-00: Initial Errors noticed in the portal UI
Estimated Time to Resolution : https://status.cloud.google.com/index.html

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