Outage in Prisma by Palo Alto

Prisma Access Scheduled Maintenance

Minor
August 07, 2025 - Started 6 days ago
Official incident page

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Outage Details

The Prisma Access team will be performing a scheduled maintenance on the infrastructure on Sunday, August 10th, from 3:00 PM to 7:00 PM UTC. There will not be any impact on the customer's network infrastructure. Commits and new onboarding may be impacted during this time. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
Latest Updates ( sorted recent to last )
INVESTIGATING 6 days ago - at 08/07/2025 05:40PM

The Prisma Access team will be performing a scheduled maintenance on the infrastructure on Sunday, August 10th, from 3:00 PM to 7:00 PM UTC. There will not be any impact on the customer's network infrastructure. Commits and new onboarding may be impacted during this time. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.

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