Outage in Prisma by Palo Alto

SCM Command Center and Activity Insights Dashboards impaired - US Prod

Resolved Major
September 23, 2025 - Started 4 days ago - Lasted 3 days
Official incident page

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Outage Details

We are observing slowness in some of the APIs powering SCM Command Center and Activity Insights Dashboards on US prod environment. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/26/2025 03:53PM

This incident has been resolved.

MONITORING 2 days ago - at 09/25/2025 04:18PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 09/24/2025 09:28PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 09/23/2025 07:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 09/23/2025 05:26PM

We are observing slowness in some of the APIs powering SCM Command Center and Activity Insights Dashboards on US prod environment. We are investigating the issue.

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