Outage in Procore
Application Degradation: Upstream Errors and Login Unavailability
Resolved MajorIncident Report
Summary AI Generated
Procore experienced a major outage lasting approximately 2.7 hours, during which users encountered upstream errors when navigating the web application and were unable to log in. The Login, Web Interface, and Home components were all affected, with some users also experiencing long page load times on the Project Home page during recovery. The issue was traced to a third-party vendor problem, which engineers resolved by implementing mitigations, restoring normal functionality.
Our engineering team is investigating an issue causing upstream errors when navigating the platform and errors when attempting to login to Procore. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/06/2026 03:28PM
During the incident, users experienced issues navigating the Procore Web Application. Our engineering team has restored normal functionality after making adjustments to mitigate impact from our Third-party Vendor. This incident has been resolved.
MONITORING
18 days ago - at 07/06/2026 02:44PM
We are observing normal behavior on the Procore Web Application. Our engineering team will continue to monitor this incident.
Additional updates will be provided as new information becomes available.
MONITORING
19 days ago - at 07/06/2026 02:20PM
Our engineering team is observing long load times for some users on the Project Home page as a follow-up from the earlier event. We are actively working to mitigate this experience.
Additional updates will be provided as new information becomes available.
MONITORING
19 days ago - at 07/06/2026 01:51PM
Our engineering team has observed that this impact was a result of a Third-party vendor issue. We are continuing to investigate and ensure impact is fully mitigated and will not recur. Additional updates will be provided as information becomes available.
MONITORING
19 days ago - at 07/06/2026 01:25PM
Our engineering team has implemented a solution to remediate intermittent upstream connect errors and login unavailability affecting some customers when accessing the platform. We are monitoring the situation to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
INVESTIGATING
19 days ago - at 07/06/2026 12:52PM
We are continuing to investigate this issue.
INVESTIGATING
19 days ago - at 07/06/2026 12:51PM
Our engineering team is investigating an issue causing upstream errors when navigating the platform and errors when attempting to login to Procore. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
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