Need to monitor Productsup outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Productsup, and never miss an outage again.
Start Free Trial
This incident has been resolved.
Summary:
We have identified a fault in one of our job dispatcher servers. Upon stopping the problematic server, the jobs that were previously stalled have been freed and will restart according to their schedule.
Actions Taken:
The faulty job dispatcher server has been stopped to release the stuck jobs.
All jobs are now running on a functional server.
The problematic server is currently under debugging to determine the root cause of the issue.
Next Steps:
We will continue monitoring the situation and provide updates as we progress with the debugging process.
Thank you for your patience as we work to resolve this issue.
We are currently experiencing ongoing issues with jobs getting stuck in the processing queue. This problem is impacting our job execution and overall system performance.
Despite previous resolutions, some jobs are once again stalling. Initial investigations are being conducted and we expect to have a resolution shortly.
We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. Further updates will be provided regularly.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime