Outage in Proofpoint Security Awareness

Reporting data in EU is delayed

Resolved Minor
January 30, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue that is causing significant delays in reporting data in our EU environment. No data has been lost, however, updates to reports are delayed.
Components affected
Proofpoint Security Awareness Simulated Phishing - Europe Proofpoint Security Awareness PhishAlarm - CLEAR - Europe Proofpoint Security Awareness Training Platform - Europe
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/30/2023 05:19PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 01/30/2023 04:28PM

We are investigating an issue that is causing significant delays in reporting data in our EU environment. No data has been lost, however, updates to reports are delayed.

Latest Proofpoint Security Awareness outages

Intermittent Phish Simulation Issues - about 2 months ago
Phishing Reporting is intermittently failing in the US region - 2 months ago
Reporting is experiencing delays in the US region. - 3 months ago
Training reports may be out of date - 4 months ago
Degraded performance with Auto Enrollment Assignments in US - 6 months ago

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