Outage in Proofpoint Security Awareness

Issues with some video training

Resolved Minor
February 09, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Investigating reports of end users having intermittent issues with some video modules.
Components affected
Proofpoint Security Awareness Training Platform - Asia Pacific Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Training Platform - Europe

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/09/2023 06:31PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/09/2023 05:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/09/2023 05:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 02/09/2023 04:26PM

Investigating reports of end users having intermittent issues with some video modules.

Latest Proofpoint Security Awareness outages

Training Modules Missing Scores in Reports - 11 days ago
Report Suspicious / PhishAlarm - 3 months ago
Content - Global Library - 4 months ago
Training Reports Data - 4 months ago
Simulated Phishing Errors - 6 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook