Outage in Proofpoint Security Awareness

Analzyer and CLEAR issue

Resolved Major
February 20, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Investigating reports of Analyzer not processing messages. Threat Report Overviews are not generating and messages reported through CLEAR are not sending to TRAP.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/20/2023 09:55PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/20/2023 09:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/20/2023 08:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 02/20/2023 08:16PM

Investigating reports of Analyzer not processing messages. Threat Report Overviews are not generating and messages reported through CLEAR are not sending to TRAP.

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