Outage in Proofpoint Security Awareness
Analzyer and CLEAR issue
Resolved MajorIncident Report
Investigating reports of Analyzer not processing messages. Threat Report Overviews are not generating and messages reported through CLEAR are not sending to TRAP.
Components affected
Proofpoint Security Awareness PhishAlarm - CLEAR - U.S. Proofpoint Security Awareness PhishAlarm - CLEAR - Asia Pacific Proofpoint Security Awareness PhishAlarm - CLEAR - EuropeOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/20/2023 09:55PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/20/2023 09:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 02/20/2023 08:31PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 02/20/2023 08:16PM
Investigating reports of Analyzer not processing messages. Threat Report Overviews are not generating and messages reported through CLEAR are not sending to TRAP.
Latest Proofpoint Security Awareness outages
Training Modules Missing Scores in Reports - 12 days ago
Report Suspicious / PhishAlarm - 3 months ago
Content - Global Library - 4 months ago
Training Reports Data - 4 months ago
Simulated Phishing Errors - 6 months ago
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