Outage in Proofpoint Security Awareness

We are experiencing an issue that is impacting PSAT Platform Access and using PhishAlarm.

Resolved Minor
March 02, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue that is creating difficulty for customer to access Training and Campaigns.
Components affected
Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness PhishAlarm - CLEAR - U.S. Proofpoint Security Awareness Simulated Phishing - U.S.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/02/2023 11:52PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/02/2023 07:16PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 03/02/2023 07:06PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 03/02/2023 06:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 03/02/2023 06:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 03/02/2023 06:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 03/02/2023 06:30PM

We are currently investigating an issue that is creating difficulty for customer to access Training and Campaigns.

Latest Proofpoint Security Awareness outages

Training Modules Missing Scores in Reports - 12 days ago
Report Suspicious / PhishAlarm - 3 months ago
Content - Global Library - 4 months ago
Training Reports Data - 4 months ago
Simulated Phishing Errors - 6 months ago

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