Outage in Proofpoint Security Awareness

Community Access Issues

Resolved Minor
January 25, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers are reporting issues accessing the community from the platform receiving " An error occurred during redirection" Proofpoint is looking into the issue. In the meantime, please email wst-support@proofpoint.com to open a ticket until access is fixed.
Components affected
Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Training Platform - Asia Pacific Proofpoint Security Awareness Training Platform - Europe
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/25/2024 10:24PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 01/25/2024 09:17PM

Some customers are reporting issues accessing the community from the platform receiving " An error occurred during redirection"
Proofpoint is looking into the issue. In the meantime, please email wst-support@proofpoint.com to open a ticket until access is fixed.

Latest Proofpoint Security Awareness outages

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Degraded performance with Auto Enrollment Assignments in US - 6 months ago

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