Outage in Proofpoint Security Awareness

Some simulated phishing campaigns might be in pending status longer than normal

Resolved Minor
March 21, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

You might notice some simulated phishing campaigns might be in pending status longer than normal. If this is the case, please clone and resend the campaign which should fix the issue. This will likely only happen for campaigns that were created before Wednesday March 20th 4pm ET. A fix is being implemented right now.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/21/2024 08:36PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/21/2024 04:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/21/2024 02:34PM

You might notice some simulated phishing campaigns might be in pending status longer than normal. If this is the case, please clone and resend the campaign which should fix the issue. This will likely only happen for campaigns that were created before Wednesday March 20th 4pm ET. A fix is being implemented right now.

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