Outage in Proofpoint Security Awareness

Simulated phishing campaign creation using auto enrollment is not completing successfully

Resolved Minor
May 06, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating the issue of creating new simulated phishing campaign using auto enrollment not completing successfully. This is only on US environment.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/06/2024 08:56PM

The intermittent issue with creating new simulated phishing campaigns using auto enrollment has been resolved.

IDENTIFIED about 1 year ago - at 05/06/2024 04:14PM

The issue has identified and a fix will be rolled out shortly.

INVESTIGATING about 1 year ago - at 05/06/2024 02:41PM

We are currently investigating the issue of creating new simulated phishing campaign using auto enrollment not completing successfully. This is only on US environment.

Latest Proofpoint Security Awareness outages

Training Reports Data - 7 days ago
Simulated Phishing Errors - about 1 month ago
Service Disruptions in US Region - about 2 months ago
Phishing Reports Delay in Data - about 2 months ago

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