Outage in Proofpoint Security Awareness

Authorization error when accessing a training module in their assignment

Resolved Major
May 30, 2024 - Started 12 months ago - Lasted 20 minutes
Official incident page

Need to monitor Proofpoint Security Awareness outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Proofpoint Security Awareness, and never miss an outage again.
Start Free Trial

Outage Details

Some customers are noticing an authorization error when trying to access a training module in their assignment and are unable to take the training. The root cause of the issue has been identified and a fix is in progress.
Components affected
Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Training Platform - Asia Pacific Proofpoint Security Awareness Training Platform - Europe
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/30/2024 04:31PM

This issue has been resolved and customers should no longer encounter issues when accessing their training module.

IDENTIFIED 12 months ago - at 05/30/2024 04:15PM

Some customers are noticing an authorization error when trying to access a training module in their assignment and are unable to take the training. The root cause of the issue has been identified and a fix is in progress.

Latest Proofpoint Security Awareness outages

Simulated Phishing Errors - 19 days ago
Missing Phishing Simulation and PhishAlarm Data - 30 days ago
Service Disruptions in US Region - about 1 month ago
Phishing Reports Delay in Data - about 1 month ago
PhishAlarm issue with Outlook for Mac - 3 months ago

Be the first to know when Proofpoint Security Awareness and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook