Outage in Proofpoint Security Awareness

Authorization error when accessing a training module in their assignment

Resolved Major
May 30, 2024 - Started over 1 year ago - Lasted 20 minutes
Official incident page

Incident Report

Some customers are noticing an authorization error when trying to access a training module in their assignment and are unable to take the training. The root cause of the issue has been identified and a fix is in progress.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/30/2024 04:31PM

This issue has been resolved and customers should no longer encounter issues when accessing their training module.

IDENTIFIED over 1 year ago - at 05/30/2024 04:15PM

Some customers are noticing an authorization error when trying to access a training module in their assignment and are unable to take the training. The root cause of the issue has been identified and a fix is in progress.

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