Outage in Proofpoint Security Awareness
PhishAlarm issue with Outlook for Mac
Resolved MinorIncident Report
We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice:
Emails not being moved to Junk
Dialogs/Prompts not being displayed
However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.
Components affected
Proofpoint Security Awareness PhishAlarm - CLEAR - U.S. Proofpoint Security Awareness PhishAlarm - CLEAR - Europe Proofpoint Security Awareness PhishAlarm - CLEAR - Asia PacificOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/28/2025 08:39PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 02/24/2025 01:52PM
We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice:
Emails not being moved to Junk
Dialogs/Prompts not being displayed
However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.
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