Outage in Proofpoint Security Awareness

PhishAlarm issue with Outlook for Mac

Resolved Minor
February 24, 2025 - Started 16 days ago - Lasted 4 days
Official incident page

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Outage Details

We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice: Emails not being moved to Junk Dialogs/Prompts not being displayed However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/28/2025 08:39PM

This incident has been resolved.

IDENTIFIED 16 days ago - at 02/24/2025 01:52PM

We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice:
Emails not being moved to Junk
Dialogs/Prompts not being displayed
However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.

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