Outage in ProPay
ProPay System Processing Issue - Canadian Accounts
Resolved MajorIncident Report
We are aware of an issue that is preventing some transactions from being processed on Canadian accounts.
Our teams are working to resolve the issue as quickly as possible.
Components affected
ProPay Credit Card and ACH ProcessingNeed to monitor ProPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 11/24/2025 08:53PM
This incident has been resolved.
MONITORING
about 1 month ago - at 11/24/2025 08:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 11/24/2025 07:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 11/24/2025 03:54PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 11/24/2025 03:52PM
We are aware of an issue that is preventing some transactions from being processed on Canadian accounts.
Our teams are working to resolve the issue as quickly as possible.
Latest ProPay outages
ProPay Funding Delay Issue - 3 days ago
ProPay Verification Code Error from epay.propay.com - 15 days ago
ProPay Funding Delay Issue - 25 days ago
ProPay System Processing Issue - Canadian Accounts - 29 days ago
ProPay Funding Delay Issue - about 1 month ago
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