Outage in PROS

Potential service disruptions running certain background tasks

Resolved Minor
March 08, 2022 - Started over 2 years ago - Lasted 21 days
Official incident page

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Outage Details

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on PROS status site at 12:00 PM CST.
Components affected
PROS US1 PROS US1 PROS EU1 PROS EU1
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 03/08/2022 08:07PM

Update: As of 2pm CST (20:00 UTC) services are restored in all regions. We are closely monitoring the availability and performance.

IDENTIFIED over 2 years ago - at 03/08/2022 05:58PM

Update: Core issue has been identified and a fix has been applied. Impacted services are performing verifications, as well as recovery, for previous failed tasks.

We are currently working on the resolution. Next update will be provided on PROS status site at 1:00 PM CST.

IDENTIFIED over 2 years ago - at 03/08/2022 05:04PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are currently working on the resolution. Next update will be provided on
PROS status site at 12:00 PM CST.

IDENTIFIED over 2 years ago - at 03/08/2022 05:02PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on
PROS status site at 12:00 PM CST.

INVESTIGATING over 2 years ago - at 03/08/2022 04:59PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on PROS status site at 12:00 PM CST.

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Platform-wide outage affecting multiple services - 2 months ago

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