Outage in PROS

Potential service disruptions running certain background tasks

Resolved Minor
March 08, 2022 - Started almost 3 years ago - Lasted 21 days
Official incident page

Need to monitor PROS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PROS, and never miss an outage again.
Start Free Trial

Outage Details

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on PROS status site at 12:00 PM CST.
Components affected
PROS US1 PROS US1 PROS EU1 PROS EU1
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 03/08/2022 08:07PM

Update: As of 2pm CST (20:00 UTC) services are restored in all regions. We are closely monitoring the availability and performance.

IDENTIFIED almost 3 years ago - at 03/08/2022 05:58PM

Update: Core issue has been identified and a fix has been applied. Impacted services are performing verifications, as well as recovery, for previous failed tasks.

We are currently working on the resolution. Next update will be provided on PROS status site at 1:00 PM CST.

IDENTIFIED almost 3 years ago - at 03/08/2022 05:04PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are currently working on the resolution. Next update will be provided on
PROS status site at 12:00 PM CST.

IDENTIFIED almost 3 years ago - at 03/08/2022 05:02PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on
PROS status site at 12:00 PM CST.

INVESTIGATING almost 3 years ago - at 03/08/2022 04:59PM

We detected an issue in task execution involving data storage services. The issue may impact task execution in your Guidance, Agreement and Integrate services.

We are actively working on the resolution. Next update will be provided on PROS status site at 12:00 PM CST.

Latest PROS outages

Partial outage for Smart CPQ Agreements in our US1 cloud region - 12 days ago
Smart Price Optimization - Degraded Performance in US1 - 13 days ago
RTPE Degraded Performance US1 POD - 2 months ago
Degraded performances for smartCPQ in our US1 cloud region - 3 months ago
RTPE Degraded Performance US1 POD - 3 months ago

Be the first to know when PROS and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE