Data Platform EU1 region degradation

The service degradation identified subsided and PROS closely monitored the situation for a 16 hour period following resolution through peak EU hours ensuring that there was no reoccurrence.

The service degradation we previously identified has now subsided. Our team continues to closely monitor the environment, investigate the underlying cause, and implement preventative measures to reduce the risk of future occurrences.

There has been an issue identified with underlying infrastructure that enables high speed data transmission between PROS applications. PROS is actively engaged with our vendor working to resolve the issue as soon as possible. During this time, there may be intermittent delays in the delivery of data in and out of PROS.