Outage in PROS

Degradation in guidance App

Resolved Minor
March 22, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.
Components affected
PROS US1 PROS EU1
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/22/2025 10:20AM

Performance is back to normal. All jobs are working as expected.

INVESTIGATING about 1 month ago - at 03/22/2025 08:35AM

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

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