Outage in PROS

Degradation in guidance App

Resolved Minor
March 22, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.
Components affected
PROS US1 PROS EU1

Need to monitor PROS outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/22/2025 10:20AM

Performance is back to normal. All jobs are working as expected.

INVESTIGATING 8 months ago - at 03/22/2025 08:35AM

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

Latest PROS outages

Data Platform EU1 region degradation - 3 months ago
Partial outage for smartCPQ in our US1 and EU1 cloud regions - 6 months ago
RTPE Degraded Performance US1 POD - 6 months ago
Degraded performances for smartCPQ in our EU1 cloud region - 7 months ago
Guidance Service is Unavailable - 8 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook