Outage in PROS

Degradation in guidance App

Resolved Minor
March 22, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.
Components affected
PROS EU1 PROS US1

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/22/2025 10:20AM

Performance is back to normal. All jobs are working as expected.

INVESTIGATING 10 months ago - at 03/22/2025 08:35AM

There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

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