Outage in PROS

PROS Alert : Service degradation detected

Resolved Minor
August 30, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Partners,

Please be advised that we are observing latency anomalies, hence you might be experiencing increase in response time on certain requests. We are investigating and mitigating the impact, please expect additional updates shortly.

Regards,
PROS Support
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/30/2022 03:21PM

Dear Partners,

Please be advised that our engineers have identified the reason for the degraded performance and are actively working on resolving the issue.

We will update you upon resolution.

Sincerely,
PROS Support

INVESTIGATING about 3 years ago - at 08/30/2022 02:44PM

Dear Partners,

We continue to experience anomalies affecting transaction processing time. Users may be experiencing an increase in response time or time-outs on some transactions.

PROS engineers continue to work to stabilize the performance.

We will be providing regular progress updates.

Sincerely,
PROS Support

INVESTIGATING about 3 years ago - at 08/30/2022 02:15PM

Dear Partners,

Please be advised that we are observing latency anomalies, hence you might be experiencing increase in response time on certain requests. We are investigating and mitigating the impact, please expect additional updates shortly.

Regards,
PROS Support

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