PROS Alert : Increase in response times

Dear Customer,

Following our service alert notification, we would like to inform you the situation is resolved, and currently, all services are operational and response time is back to normal.

We will continue to monitor the system, while our investigation of the root cause of the occurrence continues. We will be sharing more thorough analyses once our research activities are completed.


Thank you for your understanding and cooperation!


Sincerely,
PROS Support

Dear Customer,

Please be advised we now observe improvement in transaction response times. A sporadic increase is possible in rare cases.
We are investigating the full impact of this degradation and will provide an update when more information is available.


Sincerely,
PROS Support

Dear Customer,

We would like to inform you that we are still observing an increase in overall transaction response time that seems to have intermittent nature. PROS teams are investigating the anomaly and we will be providing updates shortly.

Sincerely,
PROS Support

Dear Customer,

We would like to inform you that we are observing an increase in overall transaction response time that seems to have intermittent nature. PROS team is investigating the anomaly and we will be providing updates shortly.

Sincerely,
PROS Support